Employee Relations Manager driving wellness objectives and KPIs at BBVA. Leading wellness proposals and maintaining employee retention mechanisms in Peru.
About the role
- Account Manager responsible for maintaining and growing client relationships in the Baltimore area. Collaborating with sales teams on projects and ensuring delivery of water management programs.
Responsibilities
- As an integral part of the Go-to-Market Team, the Account Manager (AM) is charged with owning/maintaining/growing existing business and delivering the scope of work for existing clients.
- Effective/efficient service and retention of existing client relationships.
- Work with the Director of Account Managers and ES execs to develop an expansion of new business and maintain existing business.
- Develop WMP documentation with regional and corporate sales team members to include program development, assessment, and facilitation in alignment with current regulatory drivers.
- Conducts water system surveys for Water Management Program developments of varying size and use.
- Manage project timelines to ensure on-time delivery of WMP deliverables.
Requirements
- A minimum of a bachelor’s degree is required (STEM Degree preferred)
- Direct experience with our Sales processes, demonstrating an understanding of our processes, products, and markets.
- Strong interpersonal skills and “EQ” to work with Regional and ES sales teams and client counterparts.
- Solid understanding of our service delivery processes (PASL, PhiAnalytics, Operations, etc.)
- Keen awareness and understanding of the client life cycle (i.e., when is the best time to introduce new products and services).
Benefits
- Opportunities for Development: This role offers the opportunity to significantly impact our sales operations and contribute to our organization's success.
- Commitment to continuous learning and improvement via structured training directed by the Senior Director of Account Management.
Job title
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