Account Manager supporting and growing key customer relationships across various industries for a SaaS technology company. Collaborating with customers to expand usage of the Allego platform.
Responsibilities
Driving weekly activity of sales calls to major accounts at all levels of the customer organization
Ensuring predictable renewal of existing contracts and expand existing license footprint
Increasing customer usage and dependency by extending our platform to new business areas
Driving organic expansion through up-selling/cross-selling existing customers
Working with management and Account Management team members on territory planning and execution plans
Accurately managing an ongoing sales pipeline and forecasting process
Working with Marketing to cultivate, nurture, and drive new business growth in your accounts
Working closely with the Customer Success Adoption team to develop overall customer success, renewal, and expansion strategies
Requirements
2+ years account management experience for a SaaS technology company
Articulation of clear tactical plans for driving performance against strategy
Emotional intelligence and a natural curiosity to solve problems
Self-motivated nature, driven, and ambitious; goal oriented, methodical and tenacious; ability to work independently in an entrepreneurial, start-up environment and collaborate intuitively with colleagues
Proven experience driving territory growth through up-selling existing customers
Excellent communication skills in writing, speaking, and listening
Ability to meet deadlines and simultaneously manage multiple priorities
Experience with Salesforce.com and related tools
Solid understanding of social media tools and sales aids like LinkedIn Navigator and ZoomInfo
Willingness to travel domestic and internationally, up to 20% and support a customer base across multiple time zones
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