Account Manager handling enterprise accounts and strategic growth for human risk management solutions. Leading renewals and expansions in partnership with Customer Success and Sales teams.
About the role
- Account Coordinator providing internal support for Field Sales and coordinating LifeVest deliveries. Focused on quality customer service and time management in a hybrid role based in Pittsburgh.
Responsibilities
- Provide internal support for Field Sales with delivery of the LifeVest
- Responsible for meeting all agreed upon service metrics
- Coordinate patient appointments with PSR contractors
- Manage the selection of PSR contractors based on availability
- Provide quality and timely customer support for product installations
- Assist in obtaining appropriate documentation and patient records
Requirements
- Associate's Degree required
- 2+ years customer service experience preferred
- Knowledge of Microsoft Office Suite
Benefits
- Comprehensive benefits plans available at www.zollbenefits.com
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