Machine Learning Engineer II working on GenAI infrastructure for Zendesk. Collaborating with teams on AI deployments and focusing on ML systems and applications.
ZE
Zendesk
Currently Hiring
About the company
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online.
Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers.
Zendesk products are built with love to be loved.
The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.
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72 jobs found
Lead ML Engineer developing GenAI infrastructure at Zendesk. Building robust, production - grade ML platforms and collaborating with various teams on AI - driven products.
CCaaS Specialist focused on driving customer adoption and success with CCaaS solutions at Zendesk. Partnering across teams to ensure optimum customer experiences and measurable value.
AI Sales Specialist responsible for driving growth and adoption of AI products. Collaborating with sales teams to achieve revenue targets and foster customer relationships in LATAM.
Revenue Recognition Manager at Zendesk ensuring ASC 606 compliance and advising on contracts. Collaborating on data - driven strategies and enhancing operational processes within a hybrid work model.
AI Specialist in Customer Success facilitating the use of Zendesk's Advanced AI Agents. Collaborates with customers to enhance AI adoption and achieve business outcomes.
Engineering Manager leading AI/ML infrastructure at Zendesk. Managing a high - performing team and ensuring alignment with company strategy.
Director of Channel Strategy and Analytics Engineering at Zendesk, leading data infrastructure for smarter marketing and sales decisions. Focused on measurable business impact and building scalable analytics systems.
CX Acceleration Manager leading short - term engagements to drive value realization for Zendesk clients. Delivering measurable improvements in customers' Zendesk ecosystem and overall CX maturity through expert consultation.
Solutions Consultant responsible for technical aspects of Zendesk sales cycle. Engaging with enterprise and mid - market executives for software solutions and customer satisfaction.
Senior Partner Sales Executive managing executive relationships and partnerships for Zendesk's growth initiatives in EMEA. Emphasis on SaaS models and exceptional sales skills are critical.
Software Engineer responsible for developing AI - powered backend services for Zendesk. Collaborating across teams to enhance AI capabilities and ensure service reliability in Portugal and Europe.