Inside Sales Engineer supporting Sales Engineers and Account Managers by preparing proposals and providing cost estimates for PCV portfolio. Collaborating with various teams to ensure customer support and service quality.
About the role
- Technical Sales Engineer/Specialist providing pre- and post-sales technical support at Xylem. Assisting engineering and sales teams to exceed customer expectations through innovative solutions.
Responsibilities
- Provide pre-sales technical support during feasibility, design, and tender stages to outside sales, distributors, and consulting engineers
- Assist Engineering Team, who is responsible for providing technical and product expertise
- Work closely with internal colleagues, subject matter experts, and technical and commercial resources to review tender documents
- Provide essential support to the sales team in quotation creation process for engineered projects
- Contribute as a technical consultant in efforts to prepare and review project bid package
- Support the project managers in providing technical solutions to the customers and Engineers
- Provide support to the application engineers in conducting application training for customer service and operations
- Participate in Xylem Watermark volunteer activities.
Requirements
- Bachelor's degree in engineering or equivalent experience required
- 0-2+ years of relevant experience
- Ability to use consistent business processes to achieve desired results
- Willingness and ability to always provide superior customer service
- Ability to effectively communicate verbally and in writing
- Strong problem-solving and negotiation skills
- Effective interpersonal skills with customers, coworkers, and management
- Strong teamwork and organizational skills with the ability to multi-task
- Proficiency in Microsoft Office products and the use of computer applications
- Valid driver’s license with acceptable driving record
- Preferred Qualifications: Mechanical engineering or automation degree
- Knowledge of mechanical and pumping designs; hydraulics; pneumatics; water flow; diesel, gas, and electric motors.
Benefits
- Flexible Time Off (FTO) for salaried positions
- Health insurance
- Dental insurance
- Vision insurance
- Investment savings plans
- Additional miscellaneous benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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