Store Manager at Lids overseeing retail store performance and training team members for success. Responsible for driving sales results, managing store operations, and ensuring customer satisfaction.
About the role
- District Manager leading multiple service centers for water solutions company. Overseeing aftermarket sales, managing teams, and ensuring operational excellence across the Northeast region.
Responsibilities
- Oversee all aspects of aftermarket sales and services activities to achieve the budgeted sales and profitability targets
- Manage a large team in multiple locations
- Manage labor and repair costs while maintaining product quality
- Maintain and develop effective workflows and systems to reach financial and operational excellence
- Execute continuous improvement opportunities using six sigma and lean methodologies to achieve business goals
- Coordinate equipment requirements to maintain an inventory adequate for efficient operation, excellent customer service and maximum utilization
- Develop strategies for increasing capacity within a minimum of two service centers to support service and repair on Xylem product lines
- Ensure compliance of local, state and federal laws and regulation (EPA, OSHA, DOT, ADA and EEOC)
- Satisfy customer, corporate and contractual reporting requirements and needs
- Performance management: Coach and develop team and drive culture aligned to Xylem’s Core Values
- Ensure the maintenance of a hazard-free work environment and safe operations; Serve as a role model
Requirements
- Bachelor’s degree with a concentration in Business, Engineering, Operations Management or related field; or equivalent
- Minimum of 5 years’ in industrial and/or relatable leadership experience within a complex operations environment
- Previous business management experience, including direct P&L responsibility
- 3 - 5 years’ experience in related field of pumps, pumping systems, equipment rental or construction preferred
- Strong business acumen and management skills including the ability to make decisions with minimal supervision
- General knowledge of the operation and maintenance of a facility
- General knowledge of mechanical/pumping designs; hydraulics; water flow; diesel, gas and electric motors preferred.
Benefits
- Medical, Dental, Vision plans
- 401(k) with company contribution
- Paid time off
- Paid parental leave
- Tuition reimbursement
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