Shared Services Manager leading operations for the Shared Services team at Beacon Mutual. Focusing on improving workflows, quality assurance, and team performance in a hybrid environment.
About the role
- Senior Branch Network Management Trainee at Wells Fargo leading teams in the Consumer Banking and Lending division. Aiming to enhance customer experience and drive business growth.
Responsibilities
- Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business;
- This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
- Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
- Mentor and guide talent development of direct reports and assist in hiring talent
Requirements
- 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Job title
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Experience level
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Degree requirement
Location requirements
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