Manager in Training responsible for store operations at PGA TOUR Superstore. Leading customer experience and driving operational excellence while promoting a culture of engagement.
Responsibilities
Learn to lead a confident and knowledgeable team that delivers a differentiated experience for our customers
Learn to drive change in key areas with the greatest impact on customer experience and use customer feedback to coach/recognize teams
Learn how to create and oversee the day-to-day execution of the strategic plan
Learn to demonstrate corporate citizenship by maintaining compliance with all required company directives
Learn to inspect all schedules for proper allocation & guidelines to support peak traffic times
Learn to promote a FUN, inclusive, and Put People First working atmosphere
Learn to recruit, hire and retain a passionate team for area-specific knowledge and expertise
Requirements
Three (3) years of experience in sales, management, or people development
Strong strategic skills and the ability to effectively forecast business needs
Advanced computer skills with a working knowledge of the Microsoft Office Suite, including Outlook
Ability to manage conflict, lead conflict resolution & hold others accountable
Strong business acumen with complete accountability for P&L management
Must possess good verbal and written communication skills
Candidates must communicate expectations and standards to execute company programs
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