Practice Group Manager providing leadership and support to mental health teams in Georgia. Managing office operations to enhance clinician and patient satisfaction and financial performance.
About the role
- Store Manager at Lids overseeing retail store performance and training team members for success. Responsible for driving sales results, managing store operations, and ensuring customer satisfaction.
Responsibilities
- Manage the store’s hiring strategy
- Assist the market’s Authorized Trainer in coordinating onboarding
- Engage team members by creating a fun and productive environment
- Drive team engagement by ensuring team members are provided recognition
- Lead and execute Selling 101 strategy to achieve key performance indicators (KPIs)
- Resolve customer feedback and address issues in the moment
- Manage team’s compliance within the scheduling and payroll process
- Drive overall store product strategy
Requirements
- A two year post-secondary education and one-year related experience; or equivalent combination of education and experience.
- Established ability to produce sales results while minimizing loss.
- Proven supervisory skills, with capacity to deliver training material and assess retention.
- Strong interpersonal and communication skills.
- Ability and willingness to travel overnight for training and/or business meetings.
- Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Paid time off (PTO)
- Pet insurance
- Family accidental and critical care benefits
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