About the role

Key Account Manager responsible for managing client accounts while developing growth strategies in digital performance marketing. Engaging closely with clients to ensure satisfaction and identify new opportunities.

Responsibilities

Strategic management and development of a defined client portfolio across multiple service areas
Proactive identification of growth potential as well as cross- and upselling opportunities
Independent responsibility for pitches, proposal processes and tenders
Ensuring high client satisfaction through regular reviews, transparent communication and a solution-oriented approach
Close collaboration with internal specialist teams to implement integrated strategies
Preparation and presentation of reports and decision documents for clients and stakeholders
Contract and terms negotiations: contributing to proposals, pricing strategies and contract signings
Relationship management at decision-maker level: building and maintaining long-term partnerships with C-level executives and budget holders
Representing MAIxpose360 at events, client meetings and industry conferences

You have several years of experience in the digital environment (e.g. Online Marketing, Digital Sales, consulting)
Excellent rhetorical skills, strong communication and a confident presence—whether by phone, in presentations or in person
You have a good sense for business perspectives and strategic consulting without diving into day-to-day operational tasks
You have an eye for compelling presentations and design
Ideally, you are familiar with CRM systems (e.g. HubSpot) and common sales methodologies
You speak fluent German (C2 level); good English is an advantage
A self‑directed, reliable and goal‑oriented way of working comes naturally to you
You enjoy taking direct client contact and shaping relationships sustainably
You are open to hybrid working and willing to work at least 2 days per week at one of our locations (Augsburg, Hamburg, Berlin)

Flexible choice of working hours and workplace
In addition to our main locations in Augsburg, Hamburg and Berlin, you have full access to the MAI Group locations: Paderborn, Cologne, Munich and Vienna
You receive one additional vacation day per year of company service
We continuously develop our employees individually and provide active training and a range of development opportunities
We participate in almost all relevant digital marketing events—and host some ourselves
We live a highly transparent company philosophy and continually challenge our structures, processes and mindset
We are committed to retaining our employees and focus on long-term relationships
Strong camaraderie among colleagues is very important to us
In addition, you’ll of course receive the full xpose360 package: in-office sports sessions, individual coaching, free drinks, fruit, sweets, after-work beers, team events & much more