Care Manager RN connecting high risk members with resources for optimal outcomes at Peak Health. Collaborating on care management and quality improvement within the health plan's medical management team.
Responsibilities
Participate in activities related to care management program build, implementation, oversight, and delegation.
Perform utilization management reviews as needed according to accepted and established criteria, as well as other clinical guidelines and policies.
Manage and triage member self-referrals to care management programs.
Assist members in understanding their available medical benefits and connecting them with in-network providers and community resources.
Identify barriers preventing the member from meeting maximum quality of life.
Review and Evaluate Health Risk Assessment (HRA) data to help drive development of programs and services geared toward member needs.
Review and Evaluate member outcomes data and work with other team members on performance improvement opportunities.
Utilizing NCQA standards in auditing processes of member records as part of care management oversight processes.
Investigating potential quality of care issues that may affect the quality or safety of the health of members.
May review medical records and other documentation to ensure quality care.
Assist in reviewing and updating activities and resources to address member needs.
Participate in case management and quality committees.
Assist in reviewing and updating policies and procedures to align with delegated processes.
Assist in quarterly reporting of delegated case management processes to meet accreditation standards.
Assist in submission of required documents/policies during application process to accrediting body.
Requirements
Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
Three (3) years of healthcare clinical experience.
Bachelor's Degree in Nursing OR Associate of Science in Nursing Degree (ASN); Currently enrolled in a BSN program and BSN completion within three (3) years of hire.
Management of Medicare and/or Medicaid populations.
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