Construction Sales Account Manager for WM covering Fort Worth, TX. Focused on cold calling for new business and retention of existing accounts.
Responsibilities
Generates new revenue by cold calling and prospecting (70%)
Retaining current WM customers by utilizing a consultative selling approach (30%)
Manages existing business relationships to achieve budgeted sales goals
Develops and implements sound retention strategies
Utilizes strong negotiation efforts to preserve business and secure contract agreements
Handles all customer cancellation requests
Provides ongoing education of contract details to existing customers
Obtains customer contract commitments during face-to-face interactions
Resolves customer service escalations within the defined territory
Requirements
Bachelor's Degree (accredited) or in lieu of degree
High School Diploma or GED (accredited) and 4 years of relevant work experience.
1 year of relevant work experience in direct business-to-business sales, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments (in addition to education requirement)
20 hours of training with Resource Conservation and recovery Act (RCRA)
Certifications: WM CRA
Involved in one or more of the following: U.S. green Build council (USGBC), American Institute of Architects (AIA), Associated general Contractors of America (AGC), Building Owners and Managers Association (BOMA), or National Association of Home Builders
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