Healthcare Virtual Assistant improving patient communication and support for dermatology operations. Streamlining processes and ensuring efficient appointment scheduling in a hybrid work setting.
Responsibilities
Improve patient communication, call handling, triage of urgent issues, and booking appointments
Lab result follow-ups, relaying doctor notes, scheduling necessary follow-ups
Data entry and documentation within NextTech EMR; potential support for virtual scribing and patient intake information
Requirements
Must be Registered Nurse with Dermatology Exposure
Must accurately interpret medical notes, labs, and provider instructions
Have 2 screens and back-up internet
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
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