Executive Assistant managing schedules and communications for Glass Doctor team. Coordinating department meetings and maintaining office operations in a hybrid work environment.
Responsibilities
Acting as the point of contact for Franchise Owners, the corporate team, and all other stakeholders
Serve as the trusted right-hand to the brand President and Vice President, masterfully managing their calendars, planning, travel arrangements, and expense reports
Act as the central communication hub and first point of contact for Franchise Owners, the corporate team, and all key stakeholders
Craft, format, and distribute polished internal and external communications, ensuring information flows in a timely and accurate manner
Own the coordination of all department meetings, from sending calendar invites and managing technical setup to taking clear, detailed notes when requested
Champion the customer experience by fielding complaints and driving them to a timely and satisfactory resolution
Keep the office running smoothly by acting as the office manager, maintaining and ordering all necessary supplies
Set the stage for successful training weeks by coordinating and ordering all food, supplies, and materials
Prepare and manage important legal and compliance documents with precision
Handle sensitive information with the utmost confidentiality and discretion
Requirements
2+ years as an administrative assistant or executive assistant required
Proficiency in Microsoft Office Suite
Self-motivated and energetic self-starter
Problem solver with a positive and professional attitude
Excellent follow-up and follow-through skills
Ability to work well under pressure and meet deadlines
Outstanding organizational and time management skills
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