Inside Sales Representative nurturing client relationships and delivering exceptional service at Echo Electric. Contributing to sales growth and customer satisfaction through effective communication and teamwork.
WI
Hybrid Account Executive – SaaS, Smart Buildings, IoT, Automation Systems
Posted last month
About the role
- Sales Account Executive focusing on enterprise SaaS sales in the built environment. Targeting public sector institutions to drive revenue growth and customer success in a fast-paced environment.
Responsibilities
- Identify, target, and secure new enterprise customers to drive revenue growth.
- Generate and qualify new leads through various channels including partners, networking, and industry events.
- Deliver sales presentations and product demonstrations to prospective customers, highlighting the value and benefits of our SaaS solution.
- Ensure customers achieve their desired outcomes through the effective use of our SaaS solutions.
- Drive contract renewals and identify opportunities for upselling and cross-selling.
- Act as the primary point of contact for customer inquiries, issues, and feedback.
- Ensure timely and effective resolution of customer concerns.
- Develop and execute strategic account plans to maximize customer value and revenue.
- Monitor customer usage and adoption of our SaaS solutions, providing guidance and support to optimize their experience.
- Serve as a customer advocate within the company, collaborating with internal teams to ensure customer needs are met.
- Work closely with marketing, product, deployment, and customer support teams to align on strategies and support customer success initiatives.
Requirements
- 3+ years of experience in enterprise SaaS sales with a proven track record of landing and expanding accounts
- Strong knowledge of OT, IT, and IoT solutions
- Understanding of requirements of facilities teams, with the ability to act as a trusted customer advisor.
- Brings insight into market trends, secular challenges, and the business drivers behind customer pain points.
- Proficiency with modern sales and productivity tools, including Microsoft Dynamics, ZoomInfo, and Microsoft Office Suite.
- Background in operations, facility management, or mechanical engineering is highly beneficial.
- Understanding of HVAC systems, Building Controls Systems and how they interact is highly desirable.
- Excellent verbal and written communication skills with the ability to present complex solutions in a clear and persuasive manner.
- Proven ability to build and maintain strong executive-level relationships, influencing decisions and driving long-term value.
Job title
Job type
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Not specified
Degree requirement
Tech skills
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