About the role

  • Catering Sales Manager focusing on cultivating catering opportunities and maximizing revenue through strategic sales. Ensure exceptional client experiences in a fast-paced luxury hotel environment.

Responsibilities

  • Proactively cultivate catering opportunities and maximize revenue through strategic sales.
  • Build lasting client relationships for exceptional events and personalized service.
  • Ensure every client experience reflects the elevated hospitality and wellness-focused standards of the Westin brand.

Requirements

  • Proactively solicit, qualify, and secure group and catering business to achieve individual and hotel revenue goals.
  • Build and maintain strong relationships with new and existing clients to drive repeat business and long-term loyalty.
  • Respond promptly to catering and group sales inquiries, preparing proposals, contracts, and customized event solutions.
  • Conduct site tours, client meetings, sales calls, and networking activities to promote the hotel and expand market presence.
  • Partner closely with Event Management and Operations teams to ensure seamless event execution and exceptional guest experiences.
  • Utilize strategic selling, negotiation, and upselling techniques to maximize revenue opportunities.
  • Monitor market trends, competitor activity, and customer needs to identify new business opportunities.
  • Deliver elevated customer service throughout the sales and event planning process in alignment with Westin and brand service standards.
  • Collaborate with internal teams and external partners to ensure coordinated communication and successful program delivery.
  • Maintain accurate sales records, reports, and systems while leveraging available sales tools and technology resources.

Benefits

  • FREE Associate Meals
  • Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
  • Discounts on Rental Cars, other popular hotels, and hotel alternatives
  • Discounts on tickets to concerts, Theme Parks, and other attractions
  • Discounts on Car and Computer Purchases
  • Associate Recognition events, celebrations, and parties year-round.

Job title

Catering Sales Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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