Counter Sales Representative at Echo Electric assisting customers with electrical products and sales processes. Maintaining product knowledge and fostering customer relationships while working in a warehouse environment.
About the role
- Account Director managing client relationships and campaigns in a creative agency. Overseeing junior team members and ensuring delivery of high-quality results.
Responsibilities
- Overseeing a team who manages the day-to-day account initiatives for an assigned client.
- Client relationship building and true partnership, execution of client campaigns or retainers.
- Managing junior account team members, management of scopes and budgets.
- Developing presentations and proposals, overseeing the internal team process and workflow.
- Client problem solving, collaboration with internal stakeholders and planning/reporting.
- Deliver channel strategies and tactics for specific product launches.
- Track work progress and deliverables and relay client feedback to team and senior leadership.
- Provide strategic marketing guidance and thought leadership: Working to understand your clients’ businesses while simultaneously educating clients about how we can help.
- Become fluent in business objectives and organization goals.
- Oversee client profitability/burn report, account budgeting/actualization and measurement metrics that demonstrate clear return to the client.
- Work with internal team to develop, maintain, and adhere to schedules and plans as outlined by client.
- Acquire proper internal and client approvals to ensure smooth and timely project execution.
- Communicate and follow up with clients and internal departments regarding all projects to address any concerns.
- Maintain working knowledge all aspects of production with vendors on behalf of the client.
- Prepare and oversee the status of all client jobs and/or projects, confirm that all jobs are delivered on-time, and expedite operations that delay or alter schedules to meet unforeseen conditions.
- Build successful partnerships with client business leads and key decision makers to increase and expand revenue opportunities by identifying production solutions.
- Develop staffing plans and proposals for new projects and briefs.
Requirements
- Proven track record of at least 5 years in an account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and execution
- Bachelor's degree in marketing, advertising, communications, or a related field
- Proven account management and client communication skills
- Experience with scoping, timeline creation, project management, margin, and revenue growth in close partnership with project management, production and finance teams
- Knowledge of brand experience, influencer/creator marketing, social-first creative and strategy playbooks.
- Curiosity about clients’ business and a passion for solving business problems
- Excellent communication and presentation skills with the ability to interface with senior level professionals.
- Financial literacy and management of multiple budgets
- Demonstrated expertise and experience delivering channel assets – from up front strategy and planning through activation and execution
- Leading New Business Pitches
- Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack. Added plus: Knowledge of Asana
Benefits
- Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!
- We know how to celebrate our wins.
- From carbon offsets to community kitchens, we’re passionate about making a difference.
- Great snacks available in the kitchen.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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