Employee Relations Manager driving wellness objectives and KPIs at BBVA. Leading wellness proposals and maintaining employee retention mechanisms in Peru.
About the role
- SVP, Partnerships focused on driving growth and managing workplace partnerships for Voya. Leading a team to develop and implement strategies in retirement and employee benefits.
Responsibilities
- Develop and execute the Workplace strategy within Partnerships
- Lead the Partnerships team by owning end-to-end partnership relationships and driving the performance and growth of new and existing partners
- Identify, onboard, and manage a selective group of Workplace and technology partners that resonate with Voya’s mission.
- Utilize market research to uncover emerging trends and unmet consumer needs, prioritizing partnerships with the highest revenue growth potential.
- Coordinate with cross-functional teams, including product, distribution, broker relations, fund management, Investment Management, to evaluate and select potential partners aligned with Voya's quality standards.
- Implement frameworks for ongoing collaboration and communication between partnership teams and business leaders, fostering joint planning and shared KPIs.
- Develop and establish metrics to track the success of partnerships, focusing on revenue generation, client acquisition costs, and retention rates.
- Generate comprehensive reports detailing the progress and impact of each partnership, providing insights for future strategies.
- Construct and evaluate strategies that deepen relationships with key accounts and intermediaries, promoting new revenue opportunities across Voya’s service lines.
- Drive the development of new capabilities, product offerings, and innovative pricing solutions that enhance Voya’s positioning as a strategic partner.
- Build effective relationships with senior executives at key accounts, engaging Voya’s executive team to ensure alignment with client needs and expectations.
- Facilitate a governance model that encourages regular dialogue about performance and customer feedback to refine strategic approaches.
- Monitor industry trends and competitive offerings, integrating findings into Voya’s planning processes to support differentiation in the marketplace.
- Develop processes to continuously refresh understanding of customer needs and industry dynamics.
Requirements
- Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
- A minimum of 10 years of experience in insurance, employee benefits brokerage/ consulting, wealth management, and/or investment management industries, with a strong focus on strategic partnership development and management.
- Experience using data analytics to drive business decisions and improve operational excellence.
- Travel up to 60%
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
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