Operations Work Coordinator managing daily work plans for crews at Xcel Energy, focusing on safety and efficiency while ensuring customer satisfaction and regulatory compliance.
About the role
- Operations Strategy Associate shaping strategy and execution for Voi's operations in Austria. Focusing on logistics, performance metrics, and city launches ensuring operational excellence.
Responsibilities
- Shape and drive the strategy, execution, and continuous improvement of in‑field and warehouse operations
- Support the Fleet organisation to deliver operational excellence across key KPIs
- Define and refine the operations strategy for the market, including logistics partner management and service design execution
- Develop and maintain performance metrics, dashboards, and reporting to monitor in‑field operations
- Ensure high‑quality data management, rider analytics, and platform management across KPIs
- Drive budgeting, forecasting, and performance tracking
- Lead and support PMO‑type operations projects
- Contribute to city launches by coordinating cross‑functional planning and execution
- Collaborate with Fleet Managers in managing 3PL relationships, including sourcing and contract negotiation
- Act as a bridge between central and local teams, supporting Fleet & Site Managers on execution
Requirements
- Bachelor’s degree in business, economics, engineering or a similar field, or equivalent experience
- 3–5 years of experience in operations, strategy or consulting, ideally from a fast‑paced or scaling environment
- Strong analytical skills and experience independently conducting in‑depth data analysis, managing datasets, identifying underlying drivers, and translating findings into clear, actionable insights
- Experience managing projects end‑to‑end and driving implementation of improvements together with multiple stakeholders
- Ability to manage complex cross‑functional initiatives and align both local and central teams
- Professional fluency in German and English, both written and spoken; additional languages are a plus
- Experience with SQL or similar is an advantage.
Benefits
- Unlimited free Voi rides
- Dog-friendly office (where applicable)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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