Senior Account Manager executing client plans for Lucid Group, a healthcare communications agency. Building strong client relationships and managing account stability, performance, and financials.
About the role
- Principal managing Vizient's Data & Digital relationships across accounts. Handling contract renewals and developing account strategies for healthcare organizations.
Responsibilities
- Manage Vizient Data & Digital relationships across an assigned book of accounts.
- Be the primary point of contact for Vizient’s Data & Digital subscriptions.
- Manage renewals of existing contracts while expanding to additional products and services.
- Develop and maintain a strong network of relationships at assigned accounts.
- Provide data-driven insights and market intelligence for leading hospitals and health systems.
- Provide proactive thought leadership and insights to deepen engagement with Vizient.
- Lead the development of Data & Digital account plan and manage execution.
- Identify service and solution growth opportunities.
- Partner with Vizient experts to improve providers’ performance.
- Provide voice-of-the-customer feedback to enhance product development.
- Lead the client through the renewal contracting process and deliver on-time renewals.
- Proactively identify service and renewal risks and collaborate internally to mitigate risk.
- Maintain accurate renewal revenue tracking and forecasting.
Requirements
- Relevant degree preferred, advanced degree a plus
- 10 or more years of relevant experience required.
- Experience in account management and building strategic partnerships with c-suite required.
- Proven track record in managing complex multiple accounts and driving revenue required.
- Healthcare clinical and operational experience preferred.
- Excel at strategic planning, developing actionable plans, and mitigating risks.
- Possess an executive presence with excellent communication and presentation skills.
- Ability to travel regularly and expeditiously throughout the year to meet clients’ needs and timetables.
Benefits
- Comprehensive benefits plan
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