Analista de Customer Success Pleno responsável pela gestão de carteira de clientes na Smartspace. Focado em retenção, engajamento e expansão de receita através de soluções SaaS.
About the role
- Analista de Customer Success Jr garantindo o melhor atendimento a clientes internos e externos e gerenciando indicadores na empresa líder em saúde no Brasil.
Responsibilities
- Atendimento pós-vendas, desde o recebimento do pedido até a entrega ao cliente;
- Responsável aos clientes internos e externos para garantia do melhor atendimento e fluxo de informações.
- Criação e gestão de indicadores da sua área, bem como auxiliar com ações para melhorar o atendimento
Requirements
- Superior completo ou cursando
- Experiência com atendimento ao cliente
- Excel intermediário
- Power BI – Desejável
- Conhecimento em CRM - Desejável
Benefits
- Vale transporte;
- Vale refeição ou vale alimentação;
- Assistência médica;
- Assistência odontológica;
- Seguro de vida;
- Centro de Saúde;
- Parcerias com diversas instituições com descontos exclusivos para colaboradores.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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