Medical Support Specialist on the Pre - Employment Medical Team scheduling and coordinating medical exams and tests. Providing administrative support and communications with candidates, medical providers, and internal teams.
About the role
- Internet Support Specialist resolving technical support requests via phone, email, and chat for broadband customers. Ensuring connection and email issues are addressed promptly and professionally.
Responsibilities
- Screen all broadband internet troubles and technical support requests
- Communicate with customers to resolve connection and email issues
- Provide leads to Customer Service to upgrade existing customer's level of service(s)
- Respond to customer requests regarding internet troubles via phone, email, chat, text and social media
Requirements
- High school diploma or equivalent required
- Computer Technology degree preferred
- 1-2 years customer service in a technical environment and or computer networking experience preferred
- Excellent communication and interpersonal skills
- Troubleshooting and computer skills
Benefits
- World class customer service
- Flexible work arrangements
- Training opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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