Werkstudent in Customer Success at visioncheckout, engaging with clients and optimizing the user experience. Collaborating with the development team and contributing to process improvements is key.
Responsibilities
You will be in direct contact with our customers and will resolve potential issues either independently or in collaboration with our development team.
You will establish yourself as a trusted advisor and help customers roll out additional vision checkout instances.
You will propose concrete measures for the successful deployment and use of the vision checkout and respond to a variety of situations using our software.
You will create reports on system performance and communicate them to the team.
You will identify sources of problems and raise feature requests with our development team.
You will prepare and run workshops aimed at improving our internal processes and increasing customer satisfaction.
Requirements
You are a currently enrolled student and speak fluent German.
You are willing to travel occasionally within Europe to visit our customers.
You are outgoing and a strong communicator.
You have a structured and independent working style that allows you to handle new daily challenges.
You remain calm and motivated even in stressful situations.
You have a basic interest in learning more about computer vision and machine learning.
Benefits
Casual working atmosphere in a young team.
Flexibility in working hours and location.
Hands-on startup culture with flat hierarchies and short decision-making processes.
Responsibility from day one in a fast-growing company.
Work with state-of-the-art technology and research in machine learning and computer vision.
Exposure to renowned clients.
Modern office in a trendy industrial complex.
Free coffee and snacks.
After-work sports (e.g., workouts, spikeball, etc.) and team events.
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