Analyst responsible for requirement analysis and documentation in Telecom projects, ensuring clear communication between business areas and technical teams.
Responsibilities
Elicit system and process requirements together with business areas - Marketing, Sales and Telecom B2B Operations.
Prepare and review functional specifications and business rules.
Support backlog definition in agile projects or schedules in traditional projects.
Model process flows and identify operational improvements.
Interact with analysts, developers and testers for technical alignment.
Conduct user validations and support the UAT (user acceptance testing) phases.
Document requirements and updates in collaborative tools.
Contribute to the adoption of best practices in requirements analysis.
Requirements
Previous experience as a requirements analyst, with a focus on Telecom Sales business areas.
Bachelor's degree in Information Systems, Engineering, Business Administration, Systems Analysis or related field.
Requirements elicitation and documentation.
Process modeling (BPMN or equivalent).
Communication and alignment with users/stakeholders.
Organization and attention to detail.
Collaboration in multidisciplinary environments.
Familiarity with prototyping and documentation tools.
Agile methodologies (Scrum, Kanban).
Management tools such as Jira, Confluence or similar.
Certifications such as CPRE (IREB), ECBA (IIBA) or ITIL Foundation are a plus.
Benefits
Flexible benefits
Transportation allowance
Health insurance
Dental insurance
Life insurance
PPR (Performance Participation Program)
Growth opportunities
Childcare assistance
Assistance for employees with children with disabilities (PCD)
Birthday day off (one day off during your birthday month)
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