Client Support Analyst acting as the first point of contact for clients facing non - complex technical issues at Nelnet. Focused on customer service and maintaining strong client relationships.
NE
Nelnet
Currently Hiring
About the company
Nelnet is a leading student loan servicer – but we’re even more than that.
We provide payment technology for over 1,300 higher education institutions and 11,500 K-12 schools.
We deliver world-class fiber internet, TV, and phone services to residents of Nebraska and Colorado.
We help borrowers achieve their educational goals with private student loan and refinance solutions.
And we help businesses boost their performance with our cutting-edge technology and trusted expertise.
Each day, over 6,500 Nelnet associates in more than 30 communities across the country work to serve our customers and make their dreams possible.
And we’re on the lookout for new people to help us go even further.
Open jobs
Browse and apply for open jobs at Nelnet.
28 jobs found
Software Analyst II designing and leading software solutions for Nelnet's payment technology division. Collaborating with teams to align development with business objectives.
IT Cloud Software Architect designing and scaling cloud - native applications at Nelnet. Leading technical direction and fostering innovation in a hybrid work environment.
Director of Product Strategy at Nelnet overseeing product vision and strategy for payment technology solutions. Responsible for collaboration and product lifecycle management within higher education sector.
IT Infrastructure Engineer managing systems at Nelnet. Developing technical solutions and supporting IT Infrastructure for business objectives.
Intern DevSecOps Platform Engineer supporting the development of platform infrastructure and automation processes for a major technology company in student lending.
DevSecOps Engineer at Nelnet provisioning and monitoring AWS cloud infrastructure. Supporting security standards and cross - functional teams while automating deployment processes.
Product Support Specialist providing support and training for FACTS products in education. Collaborating with internal teams to enhance customer experience and client success.
Software Engineer II designing, maintaining, and enhancing software applications at Nelnet Business Services. Collaborating in an Agile environment to deliver innovative technology solutions.
Director leading contracts management and AI strategy for Nelnet, enhancing legal workflows in finance. Collaborating across teams to align legal operations with enterprise - wide goals.
Workday Financials Product Owner managing vision, roadmap, and value realization for Workday FINs platform. Blending project management expertise with product ownership to drive finance operational excellence.
Analytics Tooling Engineer implementing and optimizing tools for Nelnet's analytics teams. Ensuring reliable and governed access to data and supporting the improvement of analytics workflows.