Application Administrator IT Analyst configuring and supporting internal business applications at Guidehouse. Providing user support and assisting in application optimization and governance.
About the role
- Claims Handling Administrator responsible for managing motor claims and incoming correspondence. Creating files and ensuring actions are executed according to customer agreements in a hybrid work environment.
Responsibilities
- Understand different types of documents and actions required for each
- Data extract all relevant claim information from the document onto the system with high accuracy
- Raise payments on files with attention to detail
- Create new claims on the system where applicable
- Complete post triage and redirect correspondence
- Identify post needing urgent action and escalate as appropriate
- Manage work efficiently to meet customer Service Level Agreements
Requirements
- Accuracy / Attention to detail
- Computer Literate
- Customer Service
- Collaborative
- Communication including telephony
- Determination
- Enthusiasm
- Motivated
- Organised
- Patience
- Proactive
- Teamwork
- Telephony
- Willingness to Learn
Benefits
- Professional development
- Tuition benefits
- Supportive workplace culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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