Customer Service Representative providing positive experiences in insurance support via phone calls. Handling policy inquiries and maintaining customer relations on a hybrid schedule.
About the role
- Customer Support Representative assisting clients at Vaudoise in Dübendorf, preparing offers and handling correspondence. Engaging with clients over the phone within a cooperative work environment.
Responsibilities
- Unterstützung unserer Mitarbeiter im Kundensupport
- Vorbereiten von Offerten in den Nicht-Leben-Branchen im Privatkundengeschäft
- Erledigung der anfallenden Korrespondenz
- Bedienung des Versicherungspartners und dessen Kunden am Telefon
Requirements
- Abgeschlossene Ausbildung in der Versicherungsbranche mit Erfahrung im kaufmännischen Bereich
- Gute Kenntnisse über den Versicherungsagenturkanal von Vorteil
- Stilsicheres Deutsch in Wort und Schrift
- Verkaufs- und kundenorientiert
- Selbstständiges Arbeiten und Flexibilität
- Kommunikative und offene Persönlichkeit
Benefits
- Ein angenehmes Arbeitsumfeld in einem genossenschaftlich geprägten Unternehmen, das mehrfach zum besten Arbeitgeber gewählt wurde
- Zahlreiche Sozialleistungen, darunter Flexibilität bei der Arbeitsorganisation und diverse Mitarbeiterrabatte
- Ein dynamisches und passioniertes Team
- Das Wohlbefinden der Mitarbeitenden als erste Priorität
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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