Operations Manager driving strategy and fostering collaboration in Transaction Processing & Shared Services at U.S. Bank. Leading teams to elevate operations through innovative solutions.
Responsibilities
Inspire teams and drive strategy
Lead operations through automation and streamlined processes
Manage a team performing wire research and investigations
Review items in queue with proper analysis and routing
Requirements
Bachelor’s degree, or equivalent work experience
Typically eight or more years of relevant experience
Knowledge wire operations and wire functions is desired, or other payment platforms desired.
Understanding of applicable Federal and State laws and regulations
Experience with NSP (Non Stop Payments) / CopeStar desired
Good organizational, managerial and project management skills
Well-developed customer relations skills
Excellent interpersonal and verbal and written communication skills
Excellent supervisory and management skills
Ability to manage multiple tasks
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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