About the role

  • Associate Manager of Vendor Relations overseeing partnerships and compliance with Vendors. Supporting various internal teams and managing training/documentation at URBN.

Responsibilities

  • Overseeing the improvement of business relationships between internal stakeholders and external partners.
  • Partnering with URBN Supply Chain, Production, and Buying Teams to support Vendors in understanding and complying with all requirements.
  • Providing daily support for the US Vendor Relations Team with a focus on managing existing/future projects to improve internal/external procedures specific to Vendor Compliance.
  • Supporting the Vendor Registration process & troubleshooting.
  • Overseeing Vendor training post Registration and/or as needed.
  • Work directly with the Vendor, internal Partners, and Tradestone support team to resolve specific training and process issues.
  • Supporting Buying Teams with questions specific PO requirements/compliance.
  • Overseeing Vendor training efforts during the Vendor Registration process by scheduling and executing informational training sessions.
  • Identifying opportunities to improve Vendor training documentation to support existing and future requirements.
  • Assisting Vendors with all questions concerning our requirements, policies, and procedures outlined on the Vendor website.
  • Managing Vendor website updates with new/revised training documentation & requirements.
  • Managing email communication to external Partners.
  • Overseeing internal training sessions and documentation on business procedures, both US specific and Global.
  • Partnering with other URBN internal Stakeholders to execute internal training sessions.
  • Managing internal portal updates with new/revised training documentation & SOPs.
  • Partnering with URBN Distribution & Fulfillment Centers to validate compliance requirements and/or communicate compliance changes.
  • Support creating and distributing quarterly compliance reports to drive awareness and compliance efforts.

Requirements

  • Strong Organizational skills and attention to detail
  • Excellent communication, phone, and writing skills
  • Must be comfortable interacting with diverse groups of suppliers
  • Ability to execute objectives that support multiple departments
  • Ability to effectively manage time and adapt to an everchanging environment
  • Proficient in Microsoft Suite platforms
  • Experience with self-managed website platforms (i.e. - Contentful, Wordpress, etc.)
  • Experience with email service providers (i.e. - sales Force Marketing, Cheetah, Constant Contact)
  • Experience with PLM (preferably Bamboo Rose Platform)
  • College degree, or at least 2 years of college with a focus in Operations or Supply Chain Management
  • 5 years of related work experience preferred
  • Prior experience in customer service or business operations required, preferably in a retail or supply chain setting.

Benefits

  • medical
  • dental
  • vision
  • PTO
  • generous employee discounts
  • retirement savings
  • much more!

Job title

Associate Manager, Vendor Relations

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Location requirements

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