Assistant Department Manager enhancing customer experience at Anthropologie, Coral Gables store. Fostering community, team engagement, and daily operational support.
Responsibilities
Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program
Leads by example in upholding a service culture to cultivate an environment where all customers feel welcome, heard and valued
Supports the store leadership team and stylists to promote unique customer events that drive brand engagement
Actively participates leading the salesfloor and driving engagement in each zone through elevated communication
Participates in recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team
Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal
Supports daily operating processes such as opening and closing procedures, maintaining store standards, and restocking product
Collaborates with key partners to effectively execute shipment and omni fulfillment processes
Requirements
Anthro brand fan
1+ years of retail leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization
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