Outside Sales Consultant generating new business and maintaining customer relationships at Turf Masters Lawn Care. Promoting services to residential and commercial clients, focusing on customer satisfaction.
Responsibilities
Responsible for generating new business using outside sales techniques
Maintaining existing customer relationships
Promoting lawn care services to residential and commercial clients
Identify and target prospective customers through various channels, including door-to-door visits, referrals, networking, and marketing leads
Conduct in-person consultations with clients to assess their lawn care needs and recommend suitable chemical treatment plans
Present and sell lawn care services, products, and packages to residential and commercial clients
Build and maintain strong relationships with customers to drive repeat business and referrals
Follow up on leads and ensure a seamless onboarding process for new customers
Address customer questions, concerns, and service needs promptly and professionally
Plan daily routes and appointments to maximize efficiency and coverage
Track and report sales activities, customer interactions, and progress toward goals
Develop a deep understanding of the company’s lawn care products and services, including chemical applications and seasonal treatments
Stay informed about industry trends, competitor offerings, and best practices
Work closely with the operations team to ensure timely service delivery and customer satisfaction
Provide feedback to the marketing team to improve lead generation and promotional campaigns
Requirements
High school diploma or GED; Bachelor’s degree in business, marketing, or related field preferred
Minimum 1 year of sales or customer service experience preferred
Ability to build rapport and establish trust with customers
Attention to detail and problem-solving abilities
Strong written and verbal communication and interpersonal skills
Ability to obtain and utilize agronomic terminology and explain it to customers effectively
Ability to learn and utilize CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and data management tools
Goal-oriented with the ability to meet or exceed sales targets
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