Customer Service Executive providing industry leading customer service and processing delivery queries at TD SYNNEX. Advocating for customers and resolving returns and after sales issues efficiently.
About the role
- Customer Service Representative providing support for luxury retail customers, helping resolve inquiries and improve customer experience through fashion-focused interactions. Working hybrid with occasional in-office shifts in Montreal.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Understand customers’ needs and provide alternative solutions including upselling products or services
Requirements
- Ability to commute to our Montreal office for occasional in-office shifts and training
- At least 1 year of retail or online sales experience
- 6 months or more of customer service experience
- English proficiency as you will be interacting with global customers and coworkers whose primary language is English
- High school diploma or equivalent
- Comfortable assisting customers and resolving customer requests on the phone
- Computer experience
Benefits
- Full-time permanent role
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- A great compensation package and performance bonus opportunities
- Benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Executive at TD SYNNEX delivering outstanding customer service through effective post - sales support and issue resolution. Collaborating with teams to manage customer inquiries in a dynamic environment.
Customer Service Specialist for Vingcard at ASSA ABLOY Group, managing inquiries and orders for clients in Europe. Provide product information, recommendations, and resolutions for customer issues.
Customer Service Supervisor leading day - to - day Customer Service operations in a fast - paced environment at Dentsply Sirona. In charge of team performance, process improvements, and ensuring high levels of customer satisfaction.
Customer Service Representative at Crash Champions providing high - quality support to customers and assisting with administrative tasks. Ensuring excellent customer service and efficient communication management.
Customer Service Representative assisting customers at Crash Champions collision repair services. Managing communications, clerical support, and ensuring a professional first impression at the facility.
Customer Support Team Leader managing a global customer support team at SiteMinder. Responsible for coaching, supervising, and developing team members to deliver excellent customer service.
Sr. Analyst managing contracts and customer service for Collins Aerospace's aftermarket team. Communicating with global customers and overseeing contract management in a hybrid setup.
Support clients by managing requests and monitoring system performance at OKTO PAYMENTS. Collaborate with internal teams to resolve complex issues and drive process improvement.
ERP Support Specialist supporting Microsoft Dynamics 365 Finance & Operations for a leading Nordic data center company. Engaging with diverse stakeholders across regions to ensure system stability and improve processes.