Livestream Operations Intern supporting operational and technical execution for social commerce in Vietnam. Engaging with brands and learning through hands-on experiences in a dynamic environment.
Responsibilities
Livestream Operations Support
Set up and prepare livestream rooms before each session
Arrange products, samples, devices, and livestream tools according to the plan
Support livestream hosts during live sessions: Pin products and manage live cart; Remind hosts of deal timing, promotions, and key points; Monitor live chat and flag issues to the team
Follow livestream run-downs, scripts, and checklists provided by the team
Report issues during livestream for internal teams
Technical & Production Support
Support basic technical setup for livestreams: Operate OBS at a basic level (scene switching, checking sources); Set up cameras with correct angles and basic focus; Check microphones, lighting, and internet connection before & during going live
Monitor livestream quality during sessions (video, audio, stability)
Ensure livestream technical setup complies with platform requirements and brand standards.
Assist with simple troubleshooting during livestreams under guidance
Post-livestream Support
Support post-live tasks such as: Tidy up the room, and neatly arrange samples; Save recordings; Collect & report performance data
Requirements
Final-year student majoring in Marketing, E-commerce, Business, Media, Communication, IT, Multimedia, or related fields
Able to commit to a 6-month internship period
Strong interest in livestreaming and social commerce
Detail-oriented with good organization and task management
Eager to learn new knowledge, tools, systems, and workflows quickly
Available for evening and weekend shifts
Basic understanding or interest in: Livestream platforms (Shopee, TikTok, Lazada), OBS, and livestream tools.
Hands-on and responsible: can handle repetitive tasks with consistency and reliability.
Eager to learn and open to feedback.
Calm and focused during live sessions
Collaborative and adaptable, comfortable supporting multiple team members or ad-hoc requests.
Positive attitude and energy, enjoys a fast-paced, result-driven work environment.
Fluency in English is a plus.
Benefits
Hands-on experience supporting real livestream sessions for major brands
Practical learning in livestream operations and technical setup
Clear exposure to how social commerce teams work end-to-end
Training and on-the-job guidance from experienced team members
Opportunity to be considered for a full-time Livestream Operations role based on performance
Mentorship from experienced leaders in a leading e-Commerce organization
Competitive compensation
Generous benefits, including comprehensive insurance and ample leave
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