Sales Operations Specialist supporting approximately 20 Inside Sales Account Managers in a hybrid role at F5. Involves booking management, research support, training development, and process optimization.
About the role
- Sales Operations Manager at Troveo responsible for sales performance and Salesforce management. Supporting a growing sales team in a high-growth AI-focused company based in New York City.
Responsibilities
- Keep the sales pipeline moving by monitoring activity, prompting follow-ups, and helping other sales leaders stay organized.
- Build and refine lightweight processes that reduce operational friction and improve sales efficiency.
- Own reporting and dashboards that translate raw activity into actionable insights for leadership.
- Maintain and optimize Salesforce to ensure clean data, accurate forecasting, and clear visibility into deals.
- Manage documentation, intake workflows, customer request tracking, and internal handoffs.
- Support sales representatives with proposal preparation, materials organization, and coordination across Product and Delivery.
- Identify bottlenecks in the sales cycle and implement systems that make the team faster and more consistent.
Requirements
- Salesforce experience is essential - you should be able to manage objects, fields, automations, reports, dashboards, and overall CRM hygiene with confidence.
- At least five years experience in sales operations, revenue operations, or a similar role supporting a high performance sales team.
- A deep sense of operational discipline: you catch inconsistencies, enforce processes, and keep the pipeline accurate and moving.
- Strength in process creation and documentation, with the ability to take a messy workflow and turn it into a clean, repeatable system.
- Strong analytical instincts: you’re comfortable building dashboards, interpreting sales data, and turning insights into recommendations.
- Excellent communication skills, especially around keeping stakeholders aligned, nudging for clarity, and driving accountability.
- A mindset that balances speed with precision but fast enough to keep up with sales, careful enough to maintain data quality.
- Proactive cross-functional coordination with Sales, Product, and Delivery teams to keep deals on track and customer asks organized.
Benefits
- Competitive compensation package with equity upside and benefits.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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