Program Manager overseeing training activities and development of tech skills for associates at Walmart Global Tech in Bangalore. Collaborating with stakeholders and monitoring program effectiveness to ensure business objectives are met.
About the role
- Providing training on TRIMEDX business systems and processes at corporate and field locations. Collaboration with IT and internal stakeholders with potential for 60% travel.
Responsibilities
- Facilitate instructor-led classroom and web-based learning on proprietary business systems and processes for associates as assigned, including new customer implementations.
- Ensure on-site support of new customer field system training Implementation training is accurate, engaging, and successful.
- Work with management to gather feedback on training effectiveness, including to: post training surveys, assessments and on the job performance checklists.
- Assist with the management of the monthly new associate CORE training, including scheduling, training delivery, and materials creation and maintenance.
- Oversee software training environments including; updates, readiness for training, and submit and manage defect tickets.
- Build relationships with other internal departments that are dependent on training results and outcomes and report out on successes, action items and other information as needed.
- Serve as a positive representative for training initiatives and acting as a catalyst to help teams understand the why and how of system changes.
- Lead or participate in key initiative projects as defined by the leader of Business Operations Training.
- Develop and maintain training curriculum and materials using Instructional Design methodologies.
- Work with subject matter experts to gather content for training development.
- Participate in needs assessments for training content development.
- Write quality test items (question stems and distractors).
- Develop and maintain job aids, presentations, and instructor and user guides.
- Support the development of training for company-wide training projects as needed.
- All other duties as assigned.
Requirements
- Minimum 5 years of experience delivering software/application training required; healthcare, database, or technical systems or services industry preferred.
- Experience with Instructional Design and development methodology is required (ADDIE, backwards design model, ABCD learning objectives or other similar methodologies).
- Ability to work with autonomy is required, prioritizing work and balancing multiple and/or large-scale projects without supervision.
- Experience using Camtasia, GoAnimate, Articulate360, or other educational multimedia production software preferred.
- Experience writing instructor led webinars (scripts, user guides, interactive exercises) preferred.
- Experience writing test items and distractors preferred.
- Familiarity with the Kirkpatrick Model of training evaluation a plus.
- Some experience with SAFe Agile software development methodology a plus.
- Strong Microsoft Office skills required with ability to quickly learn new computer software.
- Strong written, verbal, and presentational communication skills required.
- Proven ability to master the full training cycle.
- Able to establish and manage relationships with stakeholders, associates, Subject Matter Experts, Leadership, and various departments.
- Excellent problem solving and analytical thinking skills.
- Experience with web-based conferencing such as Teams, Adobe Connect, or GoToMeeting required.
Benefits
- Drug-Free Workplace
- Wellness programs
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Instructional Designer managing instructional design projects and collaborating with stakeholders at UMB. Focused on creating high - impact learning experiences across the organization.
Commercial Training Manager developing training and coaching programs for orthopedic sales professionals. Collaborating with global teams to enhance product knowledge and sales effectiveness.
Learning Consultant developing and owning sales professional learning strategies at U.S. Bank. Partnering with leaders to improve sales capability and performance through cohesive training programs.
Sales Instructional Designer developing engaging learning experiences to boost sales performance at FleetPartners. Collaborating with Sales Leaders and utilizing authoring tools for impactful training programs.
L&D Specialist for BJAK managing employee engagement and development programs. Focused on hands - on execution of initiatives aligned with company culture.
Learning & Development Partner facilitating workshops and designing training programs at Semperis. Driving professional growth through high - quality learning initiatives in a hybrid work environment.
Client Delivery Training Manager leading product trainers to drive excellence in sales performance. Overseeing training programs aligned with organizational goals at MarketStar.
Learning & Development Associate at Columbia Threadneedle Investments enhancing training for North America Sales and Marketing teams. Engaging in program design, delivery, and measurement of learning initiatives.
Head of People & Organizational Development at ZEISS, translating business strategies into effective HR initiatives. Leading talent management and organizational transformation in the company.