Operations Analyst executing and monitoring operational processes for investment platform. Collaborating with various teams to improve workflows and documentation in a fintech environment.
Responsibilities
Execute and monitor day-to-day operational processes that support our investment platform
Identify operational issues, investigate root causes, and support their resolution
Implement and improve operational workflows and contribute to their improvement and automation
Work closely with Product, Customer Service, and other internal teams to address operational dependencies and challenges
Create and maintain comprehensive documentation for all standard operating procedures SOPs and control frameworks
Monitor internal systems to optimise operational efficiency and address any potential disruptions promptly
Support improvement projects and gradually take ownership of parts of the operation
Requirements
Undergraduate degree in Business, Finance, Accounting, Economics or related field
Strong analytical and problem-solving skills with great attention to detail
Process design and process management skills
A keen interest in financial markets and trading operations
Interest in how digital products and investment platforms work
Ability to work efficiently both independently and as part of a team
Nice to have: Knowledge of SQL
Nice to have: Knowledge of the German language
Nice to have: Internship or project exposure to financial services or fintech operations
Benefits
Challenges that will help you grow and realize your potential fast
Opportunity to make a big impact - you will build innovative services used by millions of investors to build wealth
Work with smart, spirited, helpful, high-performing colleagues with a common goal
An environment where nothing is set in stone
A flexible culture that values and appreciates talent and new ideas
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