Technical Account Manager overseeing supplier integrations for travel tech company Stayforlong. Responsible for monitoring performance and ensuring technical efficiency in a collaborative environment.
TG
Hybrid Technical Customer Advisor – E-Mobility
Posted 3 months ago
About the role
- Technical Customer Advisor for a high-tech project in eMobility. Handling customer inquiries and providing technical support for Home-Charging solutions.
Responsibilities
- Phone and written handling of technical customer inquiries in the area of home charging (e.g., installation, commissioning, troubleshooting)
- Advising on various products from the automotive sector
- Use of specialized software, backends and consoles for fault analysis and problem resolution
Requirements
- Excellent German and English language skills
- Interest in technical subject areas and IT affinity (e.g., MS Office)
- Willingness to work shifts (Mon–Sun, 06:00–22:00; core hours: Mon–Fri, 08:00–16:30)
- Previous experience as a building/site technician, industrial mechanic, electronics technician (m/f/d), or in e-mobility and charging infrastructure is an advantage
- Independent and flexible working style as well as strong communication skills
Benefits
- Exciting high-tech, future-oriented project in e-mobility
- Training and internal career development opportunities
- Attractive employee discounts and company contributions to employee savings plans (vermögenswirksame Leistungen)
- Work on-site in Berlin or remotely
- Comprehensive training and professional support
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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