Technical Account Manager supporting Tier 1 clients at Fiserv, a global fintech leader. Delivering world - class service and innovative solutions to complex technical needs.
About the role
- Manager of Pensions Technical Controls leading a team overseeing Excel-based calculation tools for pensions. Ensuring compliance and operational efficiency within a highly regulated environment.
Responsibilities
- Manage and lead a team of specialists, ensuring clear objectives, performance management, and professional development to deliver high-quality outcomes.
- Oversee the maintenance of a comprehensive register of all internal and online calculation tools, with a primary focus on Excel-based calculators.
- Direct and coordinate routine maintenance and defect remediation activities to safeguard accuracy and functionality of Excel calculators.
- Lead evaluations of the robustness and compliance of calculation tools, identifying emerging risks and informing mitigation strategies.
- Drive the development and implementation of an improvement roadmap for Excel-based calculators, embedding best practices and fostering innovation.
- Ensure assurance activities are effectively executed so all calculators meet regulatory standards and operational requirements.
- Implement and oversee a structured release process to guarantee that only approved and accurate versions of Excel calculators are deployed.
Requirements
- Strong ability to design, test, and implement robust calculation solutions that ensure accuracy, compliance, and operational efficiency.
- Proven extensive expertise in developing and maintaining complex Excel-based calculation tools, ideally within a pensions environment or a regulated financial services setting.
- Experience in operational leadership and management.
Benefits
- Flexible and hybrid working options
- Commitment to equality and inclusion
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