Business Process Analyst at IPL Schoeller responsible for optimising global business processes and driving operational excellence. Work involves analysis, documentation and improvement of end - to - end processes.
TS
Hybrid Business Analyst / Agile Delivery Lead
Posted 1 hour ago
About the role
- Business Analyst / Agile Delivery Lead at Turning Point Global Solutions delivering cloud-based state government system. Translating stakeholder needs into actionable user stories and functional specifications with Agile methodology.
Responsibilities
- Lead requirements elicitation through stakeholder interviews, workshops, and user research with multiple client organizations and system administrators.
- Translate business needs into detailed functional and non-functional requirements, user stories, use cases, and acceptance criteria aligned to the client system feature set.
- Own and maintain the Requirements Traceability Matrix (RTM) using the client DoIT template, ensuring traceability from requirements through design, development, and testing across all development increments.
- Drive backlog grooming and sprint planning sessions; work closely with the PM and development team to prioritize features and resolve requirements ambiguities.
- Support development of the System Design Document (SDD), including system requirements, UI/UX specifications, data dictionary, and processing logic documentation.
- Support UX framework definition including information architecture, navigation schema, wireframes, and design concepts for producer, multiple client organizations, and administrator user personas.
- Facilitate design review presentations with key evaluation personnel for feedback and concurrence on design parameters.
- Support development of the UAT Plan and test cases in collaboration with client stakeholders; provide technical and non-technical support during UAT execution.
- Document the User Access Matrix covering all user roles and required permission levels.
- Contribute to training materials, user manuals, and online help documentation; support development of the Training Plan and train-the-trainer curriculum.
- Identify and document integration requirements for external systems including client procurement systems and producer platform plug-ins.
- Maintain clear, professional documentation in MS Office formats meeting client DoIT minimum deliverable quality standards.
Requirements
- 5+ years of business analysis experience on complex IT systems, preferably web-based platforms, marketplaces, or e-commerce systems within a state government environment.
- Prior experience with similar systems in state government environments.
- Strong requirements elicitation skills including stakeholder interview facilitation, workshop facilitation, and process mapping.
- Demonstrated experience working in Agile environments: user story writing, backlog grooming, sprint ceremonies, and Agile documentation practices.
- Agile certification: CSM, PSM, SAFe, or DASM.
- Experience producing formal government IT deliverables including RTMs, System Design Documents, UAT plans, and training documentation.
- Experience working with multi-stakeholder environments involving government agencies, end users, and technical teams simultaneously.
- Strong written communication skills; ability to produce clear, well-organized documentation meeting professional quality standards.
Benefits
- Competitive salary with annual performance bonus, and annual merit increases.
- Comprehensive health benefits fully funded by the company for employees.
- 401(k) retirement plan with company match.
- Paid time off plus holidays.
- Professional development opportunities.
- A collaborative and inclusive work culture.
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