Turning Point Global Solutions is a CMMI DEV 3.0 Maturity Level 5 certified Software Engineering Services company that specializes in Software Development, Systems Integration, Infrastructure Support, Business Process Improvement, Dynamic Analytics, Fraud Protection, Order Orchestration, Transactional Records, Data Migration, Management, Number Porting, as well as Telecom Enterprise Management (TEM) for government and commercial organizations.

Turning Point Global Solutions

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project-manager

Turning Point Global Solutions is a company headquartered in Rockville, Maryland that provides systems integration, software engineering, and professional IT services. They serve a diverse group of customers, including commercial entities and state and federal government clients. The company specializes in Healthcare IT, Telecom Expense Management software, and services for both wireless and wired telecommunications. Their offerings include Health IT services, telecommunication enterprise infrastructure services, digital integration, and managed mobility solutions. They are recognized for their deep domain knowledge in the Medicare and Medicaid marketplace and have holistic solutions for enterprise-wide telecommunication service management. Turning Point Global Solutions is known for their comprehensive digital transformation services and their proven process for delivering quality and predictable results on time and within budget.

• Lead end-to-end project delivery using an Agile/PMBOK hybrid methodology, managing sprints, releases, and milestone deliverables across a multi-disciplinary team.
• Serve as the primary liaison between the client and TurningPoint, managing stakeholder expectations, facilitating decision-making, and escalating issues proactively.
• Own and maintain the Implementation Plan, including Solution Roadmap, Agile Implementation Plan, Interface Control Document, and Disaster Recovery Plan, with weekly updates per contract requirements.
• Drive on-time delivery of all contract milestones including MVP go-live, UAT, security documentation, and O&M transition.
• Manage a formal deliverable review and acceptance cycle with the Contract Monitor, including DPAF (Deliverable Product Acceptance Form) submissions for every contractual deliverable.
• Maintain a project Risk Register; proactively identify and mitigate risks related to timeline, scope, security compliance, and stakeholder alignment.
• Oversee monthly status reporting (Red/Yellow/Green dashboard) throughout the pre-production and go-live phases.
• Coordinate background check compliance for all contractor personnel prior to onboarding.
• Ensure team adherence to client DoIT SDLC, NIST security frameworks, WCAG 2.1 AA accessibility requirements, and all applicable state IT policies.
• Ensure conformance to CMMI Maturity Level 5 and TurningPoint's Digital Playbook.

Project Manager

Project Manager leading the design, development, and deployment of a cloud-based state government system. Acting as primary liaison between client and delivery team throughout project execution.

business-analyst

• Lead requirements elicitation through stakeholder interviews, workshops, and user research with multiple client organizations and system administrators.
• Translate business needs into detailed functional and non-functional requirements, user stories, use cases, and acceptance criteria aligned to the client system feature set.
• Own and maintain the Requirements Traceability Matrix (RTM) using the client DoIT template, ensuring traceability from requirements through design, development, and testing across all development increments.
• Drive backlog grooming and sprint planning sessions; work closely with the PM and development team to prioritize features and resolve requirements ambiguities.
• Support development of the System Design Document (SDD), including system requirements, UI/UX specifications, data dictionary, and processing logic documentation.
• Support UX framework definition including information architecture, navigation schema, wireframes, and design concepts for producer, multiple client organizations, and administrator user personas.
• Facilitate design review presentations with key evaluation personnel for feedback and concurrence on design parameters.
• Support development of the UAT Plan and test cases in collaboration with client stakeholders; provide technical and non-technical support during UAT execution.
• Document the User Access Matrix covering all user roles and required permission levels.
• Contribute to training materials, user manuals, and online help documentation; support development of the Training Plan and train-the-trainer curriculum.
• Identify and document integration requirements for external systems including client procurement systems and producer platform plug-ins.
• Maintain clear, professional documentation in MS Office formats meeting client DoIT minimum deliverable quality standards.

Business Analyst / Agile Delivery Lead

Business Analyst / Agile Delivery Lead at Turning Point Global Solutions delivering cloud-based state government system. Translating stakeholder needs into actionable user stories and functional specifications with Agile methodology.

software-engineer

• Assist with the implementation and ongoing support of Workday HCM, Financials, and Reporting.
• Design, build, test, and deploy Workday integrations using tools such as EIB, Studio, Core Connectors, and Web Services (SOAP/REST APIs)
• Configure and maintain Workday business processes, calculated fields, custom validations, and condition rules
• Develop and maintain Workday custom reports
• Troubleshoot and resolve system or integration issues
• Create and maintain integrations between Workday and third-party systems (HR, Payroll, Benefits, Finance, etc.)
• Monitor scheduled integrations and address failures or data inconsistencies
• Develop and maintain Workday reports and dashboards to support business and compliance needs
• Provide technical support for agency/end users
• Maintain system documentation, including design specs, workflows, and configuration guides.

Workday Application Developer

Workday Application Developer assisting with Workday HCM, Financials, and Reporting implementation for clients. Collaborating with HR, Payroll, and IT teams to align Workday functionality with business needs.

analyst

• Process wireless service requests, including activations, upgrades, disconnects, and device replacements using TurningPoint’s commercial software.
• Manage mobility assets and inventory, ensuring accuracy of device assignments, numbers, and service plans.
• Monitor wireless usage, identify cost-savings opportunities, and recommend plan optimization.
• Coordinate with wireless carriers to resolve service, billing, and provisioning issues.
• Validate and reconcile monthly carrier invoices, escalating discrepancies and tracking resolution.
• Provide reporting and analytics on wireless usage, costs, and trends for management review.
• Support mobility security and compliance standards (device encryption, policies, and MDM as applicable).

Telecom Wireless Analyst

Telecom Wireless Analyst managing enterprise wireless telecom operations for federal government clients. Handling service requests, usage monitoring, and ensuring efficient delivery of mobility services.

support-engineer

• Work in a team environment to develop and provide application maintenance and operational support for a large enterprise application.
• Collaborate with product managers, business analysts, and delivery teams to support production issues and enhancement requests.
• Troubleshoot defects, determine root causes, and deliver software patches with quick turnaround.
• Implement solutions that improve application performance, security, and maintainability.
• Perform continuous security assessment and deploy risk-mitigation controls.
• Configure CI/CD pipelines and continuous monitoring tools.
• Prepare deployment packages including builds and all required deployment documentation.
• Support deployment in both on-premises and AWS cloud environments.
• Implement cloud infrastructure as code (IaC) and support AWS cost-optimization activities.
• Develop SOP documentation and runbooks for repeatable operational tasks.
• Perform server hardening based on CIS Benchmarks and DISA STIG requirements.
• Develop technical documentation, operational workflows, and security policies that align with federal IT standards such as FISMA and FedRAMP.
• Conduct vulnerability and compliance scans, analyze findings, and validate remediation.
• Ensure adherence to TurningPoint’s CMMI Maturity Level 5 processes and procedures.

Applications Support Engineer

Application Support Engineer supporting the development and maintenance of enterprise applications for federal clients. Working with cloud technologies and modern development tools in a hybrid team environment.

Turning Point Global Solutions

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5 jobs found

Project Manager

Turning Point Global Solutions

Business Analyst / Agile Delivery Lead

Turning Point Global Solutions

Workday Application Developer

Turning Point Global Solutions

Telecom Wireless Analyst

Turning Point Global Solutions

Applications Support Engineer

Turning Point Global Solutions