Customer advisor in E-Commerce specializing in tent solutions, providing support through phone and email. Engaging with customers to enhance their buying experience and managing data in SAP.
Responsibilities
You are the primary point of contact for our customers who reach out by phone or email
Through a comprehensive training program and extensive onboarding, you will become an expert in our tent products
With this expertise, you advise customers and support them in their purchasing decisions
Within the team, you discuss the latest market trends and exchange insights on customer needs
You record and maintain customer data in our ERP system, SAP
Requirements
You have native-level German proficiency
You enjoy working with people and have a friendly, communicative manner
You take pleasure in advising and selling and have a strong service-oriented mindset
Ideally, you have initial experience with SAP
Benefits
Financial contribution towards KITA/daycare fees
Subsidies for the Deutschland-Ticket, company pension plan, and sports program
Subsidized meal options and bicycle leasing
Online academy and individualized training opportunities
Commercial Sédentaire handling development and management of client relations in e - commerce at Exhibit Group. Involves sales development, client service, and order management.
Regional Head of Performance Marketing handling eCommerce strategies for clients in Southeast Asia. Focusing on driving performance marketing across marketplaces and optimizing client campaigns in the region.
Junior Business Analyst in ecommerce marketing, translating workflows into specifications for major channels. Collaborating with stakeholders and engineering teams to enhance digital capabilities and product requirements.
Performance Marketing Executive driving marketing services for leading brands in e - commerce at Intrepid Asia. Focused on optimizing campaigns across e - commerce platforms and managing client relationships.
Junior Operations Executive overseeing order process flow from warehouse to customer delivery in e - commerce sector. Handling returns, liaising with teams, and ensuring smooth logistics.
Ecommerce Performance Marketing Manager responsible for client management and campaign execution for Intrepid’s digital marketing services. Focused on driving eCommerce marketing success with leading Brand partners in Southeast Asia.
Ecommerce Executive supporting the Shopify store at TentBox, UK's leading roof tent brand. Managing site updates, product launches, and ensuring a smooth online experience.
Senior Product Manager leading digital experience enhancements within the Business Deposit team at Huntington. Focusing on product lifecycle management, collaboration, and innovative strategies for banking solutions.
Head of eCommerce leading the DTC growth engine for a fast - growth FMCG brand. Focused on improving customer acquisition, conversion, and retention strategies in a complex growth phase.
Ecommerce Specialist contributing to Bob W's digital customer journey and online content management. Collaborating on projects to improve site performance and ensure brand alignment in a hybrid role.