Account Manager for E - Commerce clients at secupay AG, supporting them from initial contact to long - term care.
About the role
- Junior Business Analyst in ecommerce marketing, translating workflows into specifications for major channels. Collaborating with stakeholders and engineering teams to enhance digital capabilities and product requirements.
Responsibilities
- Work with the Product Manager/Owner, business stakeholders, conduct competitor research to understand business needs and ecommerce marketing workflows (e.g., ad campaign setup & adjustments, ad budget allocation, ecommerce platform rules & limitations, reporting).
- Analyze, clarify, and document requirements.
- Translate workflows into clear user stories, diagrams, and specifications.
- Partner closely with Engineering during requirement development and verify outcomes after release.
- Support UAT planning, script writing, and testing scenarios that reflect feature usage.
- Create and maintain simple and user-friendly documentation (PRDs, FAQs, onboarding materials).
- Work with designers to create design files and refine user flows.
- Collaborate across multiple domains including ecommerce, marketing operations, strategy, automation logic, and data workflows.
Requirements
- At least 2 years of experience as a Business Analyst in an outsourcing, SaaS, product company, or similar relevant environment.
- Highly responsive to feedback and able to iterate quickly based on stakeholder input.
- Comfortable working across multiple modules or projects simultaneously.
- Able to produce well-structured documentation and clear requirement specifications.
- Able to maintain clear and consistent communication with stakeholders throughout the project lifecycle.
- Able to identify unclear or conflicting requirements and raise them for clarification to support effective prioritization and delivery.
- Strong ownership mindset, positive attitude, and growth mindset.
- English proficiency preferred for documentation and cross-country communication.
- Motivated to grow into a Mid/Senior BA or Product Owner role within the next two years.
Benefits
- Comprehensive insurance
- Ample leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
E - commerce Sales Specialist managing Koala's product portfolio across online marketplaces in Japan. Focus on marketplace strategy and optimizing customer experience in a hybrid work environment.
Social Media and E - Commerce Associate managing content creation and campaigns for Iron Mountain. Collaborating with marketing teams to drive engagement in EU and US markets.
Customer Service role at Sternglas managing inquiries via email, phone, and social media. Assisting customers with products and ensuring smooth return and complaint processes.
Accountant managing financial tasks related to E - Commerce in part - time hybrid position. Collaborating with team on various accounting responsibilities in Hamburg, Germany.
Global E - Commerce Operations Specialist at GN, optimizing e - commerce operations and managing analytics for business growth in Poland.
Ecommerce Category Specialist responsible for daily online product launches and catalog management. Collaborating with teams to ensure accurate and timely product information for the ecommerce platform.
E - Commerce Manager leading digital marketing strategies for a retail company in Lima. Overseeing P&L and optimizing the e - commerce platform for performance and user experience.
Technical Project Manager at Rysun Labs overseeing ecommerce product strategy and technical delivery management. Ensuring scalable performance and alignment with business goals for customer experience optimization.
Marketing Manager responsible for digital marketing strategies and team collaboration in E - Commerce startup. Driving growth through innovative approaches and KPIs analysis.