Customer Service Specialist providing B2B support for dealers in Denmark, Sweden, and Norway at Parts Europe. Primary responsibilities include order management and customer relationship building.
About the role
- Technical support employee assisting clients in device setup and network troubleshooting. Involves installation of equipment and coordination with NOC on service issues.
Responsibilities
- Du patcht Inhouse-Verbindungen.
- Montierst Endgeräte bei unseren Privat-, und Geschäftskund:innen.
- Unterstützt diese bei der Einrichtung und Inbetriebnahme von z.B. PCs oder Smart-TVs.
- Die Montage und Inbetriebnahme von Netzelementen gehören ebenfalls dazu.
- Du stehst an erster Stelle, wenn es darum geht, unsere Kund:innen mit Internet zu versorgen.
- Du prüfst und entstörst die Netzkomponenten in Zusammenarbeit mit unserem NOC.
- Bei Bedarf gehört auch das Patchen und Spleißen von Glasfaser-Verbindungen dazu.
Requirements
- Du bringst eine technische Ausbildung, idealerweise aus dem Bereich Fernmeldetechnik oder Kommunikationselektronik, mit.
- Praktische Erfahrung in der Entstörung von Telekommunikations- bzw. Glasfasernetzen gesammelt.
- Du bist ein:e echte:r Teamplayer:in.
- Kommunikationsstark.
- Beherrscht die deutsche und englische Sprache in Wort und Schrift.
- Du besitzt einen Führerschein der Klasse B.
Benefits
- Unsere hausinterne Entgeltordnung bietet Dir neben einer jährlichen Einmalzahlung einen jährlichen Inflationsausgleich.
- Betriebliche Altersvorsorge.
- Kita-Zuschuss.
- Attraktive Provisionsregelung.
- Zusätzliche Kinderbetreuungstage.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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