Analyst supporting business process improvements at PayPal. Involves data collection and team collaboration on process execution.
About the role
- Sr Analyst, Business Systems at T-Mobile responsible for gathering, analyzing, and documenting user stories. Collaborating with stakeholders and providing technical assistance for business solutions.
Responsibilities
- gathering, analyzing, testing and creating comprehensive work products documenting user stories, including validation and traceability, for existing and new applications supporting various business channels
- understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals
- facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers
- plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery
- provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
- assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives
- fosters business knowledge and understanding among business systems analysts and project stakeholders
- brokers consensus among stakeholders with conflicting needs
- elicits and evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requests
- facilitates requirement sessions with stakeholders and creates comprehensive work products documenting requirements, including validation and traceability of requests
- provides SME leadership and consulting support on complex tasks
- initiates and executes initiatives to improve the processes, procedures, and tools utilized by the team
- reviews deliverables and provides input for other analysts
- creates and determines modeling approach to represent requirement information in graphical forms that augment textual representation
- develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management
- facilitates business leadership and other company stakeholders in the definition of business roadmaps
Requirements
- Bachelor's Degree Plus 5 years of related work experience OR Advanced degree with 3 years of related experience
- Acceptable areas of study include Quantitative discipline
- 4-7 years Systems analysis experience with understanding strategic business information systems
- Sharepoint (Preferred)
- Communication and Negotiation (Required)
- UAT, BVT and Regression Testing (Required)
- Business Systems Analysis - Understands how policies, systems and processes impact requests and projects (Required)
- UAT/BVT/Regression Testing (Required)
- Technical Writing (Required)
- Agile experience (Required)
- Postman/Automation tools (Preferred)
- SQL, Python or related (Required)
- Relationship Management - Invests in stakeholder management and possesses ability to gain stakeholder trust (Preferred)
Benefits
- competitive base salary and compensation package
- annual stock grant
- employee stock purchase plan
- 401(k)
- access to free, year-round money coaches
- medical, dental and vision insurance
- flexible spending account
- paid time off
- up to 12 paid holidays
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs
Job title
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Experience level
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Degree requirement
Tech skills
Location requirements
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