Director of Business Operations supporting North Park University's academic and operational mission. Collaborating across divisions to strengthen administrative processes and contract management.
BO
Hybrid Senior Manager, Information Technology Business Operations – Deputy Chief of Staff
Posted yesterday
About the role
- Senior Manager / Deputy Chief of Staff in Information Technology at Boeing. Partnering with senior leaders to drive strategic priorities and program delivery across divisions.
Responsibilities
- Serve as a trusted advisor to synthesize issues, surface options, and recommend decision-grade actions
- Operate with discretion on sensitive matters
- Provide oversight of actions related to operations, risk, and portfolio/financial management; ensure consistent follow-through
- Foster a culture of collaboration and continuous improvement, encouraging team members to share ideas and best practices
- Demonstrate versatility and resilience in navigating challenges and adapting to changing business needs
- Coordinate across the CIO’s leadership team to build alignment, remove blockers, and track commitments to closure
- Provide coaching and direction to the Executive Director Chiefs of Staff to support their leadership development and enhance organizational effectiveness
- Build and maintain operational rhythms, including regular meetings, reporting, and performance metrics to ensure alignment and accountability across teams
- Prepare materials for executive meetings, including presentations, reports, and strategic documents
- Produce clear, timely business performance updates and executive scorecards that drive leadership decisions
- Maintain dashboards and executive metrics (Objectives and Key Results (OKRs)/Key Performance Indicators (KPIs)) to ensure alignment to strategic priorities and enable fact-based course corrections
- Translate complex data into concise, actionable narratives and recommendations for senior leaders
- Act as a strategic partner: anticipate needs, identify opportunities to scale or simplify work, and ensure initiatives align to the Information Digital Technology & Security (IDT&S) vision and roadmap
- Manage stakeholder relationships across the organization, ensuring effective communication and alignment on strategic priorities
- Support development and vetting of multi-year business cases and priority setting for strategic initiatives
- Monitor budget-to-actuals and recommend course corrections
- Coordinate workforce and resourcing requests through intake, prioritization, and approval (Leadership Team (LT), Human Resource (HR), Finance) - ensuring healthy backlog management for the organization
- Work with leadership team to manage headcount forecasts in Adaptive Planning
- Prepare executive communications including memos, talking points, and presentations
- Be the “nervous system” of the organization: ensure timely, consistent communication across regions and stakeholders
- Facilitate regional leadership meetings and regular Employee Briefings, including general management of the meeting, agenda and content preparation, and notes dissemination
- Conjunction with product / service / program managers, support preparation of presentations to stakeholders on strategic initiative progress and business case development
Requirements
- 5+ years of experience in an Information Technology, Digital, or Aerospace environment
- 5+ years of experience with program and/or portfolio delivery
- 5+ years of experience in influencing and building strong relationships with stakeholders and senior leaders across functions and/or programs
- 5+ years of experience managing metrics to drive data driven solutions/decisions
- 5+ years of experience working in a cross functional environment with all levels in the business from individual contributors to executive leadership
- 5+ years of experience directly supporting senior/executive leaders
- 5+ years of experience with business operations and/or business process improvements
- Bachelor's degree or equivalent work or military experience
Benefits
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- programs that provide for both paid and unpaid time away from work
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Manager for Digital Business Systems Consulting at Elliott Davis. Assessing client business systems and leading project implementations with a focus on ERP solutions.
Analyst supporting business process improvements at PayPal. Involves data collection and team collaboration on process execution.
Business Operations Consultant supporting performance management and governance at Truist. Coordinating executive - level reporting and continuous improvement efforts in Technology, Data & Operations.
Business Operations Manager ensuring clarity and speed in execution at myTomorrows. Overseeing governance processes and driving communications in fast - scaling healthtech organization.
Internship in Business Process Management Office, supporting process transformation at Daimler Buses. Collaborating with various departments, aiding in analytics, and driving project management.
Business Operations Analyst optimizing internal processes for semiconductor solutions company. Collaborating with CCS team to manage deliverables and ensure effective information flow.
Supervise the entire Dispute function, ensuring timely and efficient handling of processes and emails. Provide training, mentoring, and support for team members in a hybrid role.
Sr. Manager driving digital strategy and business operations for Nordstrom. Collaborating with leadership to optimize operational excellence and strategic initiatives.
Business Process Specialist driving process improvements and documentation clarity in global Operations. Organizing training and enhancing cross - functional team collaborations.