Hybrid Inside Sales Representative

at Tiger Resourcing Group

• Job title: Inside Sales Representative
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: €45,000 - €58,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Stuttgart, Germany

About the role

• Inside Sales Representative focusing on proactive selling techniques and customer satisfaction in Stuttgart, Germany. Collaborating with Outside Sales to meet goals and earn commission based on performance.

Responsibilities

• Obtain orders via email and telephone calls, verify and enter items, transfer orders to fulfilment, explain stock-outs and expected delivery dates
• Increase orders by suggesting related items, explaining features and checking the buying history of customers
• Own, qualify and develop opportunities passed on from Marketing, Outside Sales and national accounts
• Identify ways to continuously improve processes
• Prepare, generate and follow up on verbal or written quotations to secure orders or determine reason for loss of order
• Review open customer order reports and take action on open items, including those items that may be at risk in meeting the promised delivery dates of customers
• Maintain distribution system backorder report, associated customer expediting report and notices, and customer notifications
• Report industry trends, competitive pricing and customer feedback to Management

Requirements

• High School degree or equivalent required; Bachelor’s degree preferred
• Knowledge and experience of sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
• Familiar with Microsoft Office and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Comfortable working in a team environment
• Strong communication skills (both verbal and written)
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel: 0%-10%
• Sales background from IT/Network/Electronics is preferred
• German language proficiency level: business or higher (required).