Associate Sales Executive focusing on renewals and upsells for Thomson Reuters across designated geography. Engaging customers through virtual channels with a focus on retention and strategic growth.
Responsibilities
Closes renewals and upsell opportunities for an assigned geography and/or leads assigned
Identifies the best virtual channel for engagement with customers
Validates customer needs and shapes product plans
Supports in developing and executing territory growth strategies
Engages Sales Specialists for deep product expertise
Handles escalations from Digital chat Assist
Focuses on driving retention and achieving renewal targets
Requirements
A bachelor’s degree or equivalent experience
2+ years of sales, account management, or customer success experience
Ability in B2B sales, SaaS/subscription-based businesses, legal, government, or professional services markets
Well-developed sales process and negotiation aptitude
Ability to drive high customer contact volume
Strong oral and written communication skills
High degree of professionalism, customer centricity, and flexibility
Benefits
Flex My Way policies for work-life balance
Career Development and Growth programs
Comprehensive benefit plans including paid leave and Mental Health Days
Access to the Headspace app
Retirement savings plan with company match
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Opportunities for paid volunteer days and pro-bono consulting projects
Job title
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