Consultant ServiceNow optimizing IT and business processes for major clients in Paris. Collaborating with teams to implement and manage ServiceNow solutions.
PC
Hybrid Solution Architect – ServiceNow
Posted 3 months ago
About the role
- ServiceNow Consultant driving implementations for Pioneer Management Consulting. Partnering with clients to solve complex issues in a fast-paced environment.
Responsibilities
- Lead the planning, execution, and deployment of ServiceNow technical and consulting services across the ITSM/ITOM, SPM, CSM, and FSM modules.
- Potentially support GTM planning and solutioning for Energy and Utilities clients through roadmapping, engagement with ServiceNow product teams, and driving industry solution development.
- Partner with business stakeholders to understand their requirements and translate them into technical solutions.
- Develop and implement ServiceNow workflows, integrations, and customizations.
- Provide technical guidance and mentorship to the development team including providing day to day direction.
- Ensure best practices and standards are followed in the development and deployment of ServiceNow solutions.
- Conduct quality assurance reviews and ensure the quality of deliverables.
- Troubleshoot and resolve technical issues related to ServiceNow implementations.
- Stay updated with the latest ServiceNow features and industry trends.
- Support the interview, selection, and management of contractors, vendors, and development talent.
- Support pre-sales efforts through scoping, pricing, and demonstrations as appropriate.
- Participate in the scoping, pricing, and demo’s during the sales process.
- Lead the development of ServiceNow apps that can be targeted at specific client needs, and then scaled for larger markets.
Requirements
- 5+ ServiceNow Deployments
- 3+ ITSM/ITOM, CSM, Sales Order Management, Source2Pay, or SPM Deployments
- 5+ years of experience in the ServiceNow ecosystem (Partner or Direct ServiceNow)
- 7+ years of experience in technology
- Extensive experience with Software Development Lifecycle (SDLC) and ServiceNow NowCreate methodology.
- Certified System Administrator
- Certified Implementation Specialist – ITSM/ITOM, HRSD, SPM, CSM, FSM, or other
- Strong analytical and quantitative problem-solving skills.
- Ability to communicate complex ideas effectively to executives (verbal and written).
- Proven ability to work both independently and in a collaborative team environment.
- Comfort with handling ambiguity and managing multiple assignments.
- Proven skills in identifying client challenges and proposing solutions.
- Demonstrated ability to effectively expand professional networks through strategic relationship building and engagement.
Benefits
- The estimated salary range for this role is $140,000-$185,000 annually, depending on factors such as skillset and experience. Bonuses and other incentives are awarded based on individual contributions and overall company performance.
- Pioneer offers a comprehensive benefits package, including meaningful time off and paid holidays, parental leave, 401(k) with employer match, tuition reimbursement, and a broad range of health and welfare benefits, including medical, dental, vision, life, and disability coverage.
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