Senior ServiceNow Consultant at Cypher Consulting Europe designing and implementing ServiceNow solutions. Collaborating with cross - functional teams to ensure high performance and scalability within timelines.
About the role
- Scrum Master enabling Agile principles for ServiceNow delivery. Coaching teams, facilitating ceremonies, and ensuring effective collaboration in a hybrid work setting.
Responsibilities
- Enable fast, predictable, and high-quality ServiceNow delivery by embedding Agile & DevOps ways of working
- Coach teams and stakeholders in Agile principles
- Facilitate ceremonies and remove impediments
- Foster a culture of collaboration, continuous improvement, and accountability
- Ensure backlog readiness and delivery predictability
- Maintain security, reliability, and availability of functionality
Requirements
- Minimum 5 years of hands-on experience as a Scrum Master, Agile Coach, or in a similar delivery-focused role
- Proven experience facilitating Scrum ceremonies (sprint planning, daily stand-ups, sprint review, retrospective)
- Strong understanding of Agile frameworks (Scrum, Kanban, Lean) and DevOps delivery models
- Knowledge of the full ServiceNow delivery lifecycle (across ITSM, ITOM, ITAM, SAM, HRSD, SPM, SecOps, Integrations, ATF, OT, App Engine & Now Assist)
- Familiarity with ServiceNow DevOps concepts, release models, and CI/CD principles
- Working knowledge of update sets, scoped applications, and promotion paths
- High proficiency in backlog management, flow optimization, and delivery metrics
- Excellent communication and stakeholder management skills, able to influence across teams and at different levels
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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