Account Manager engaging with stakeholders in medical labs and hospitals for Roche Centralised Solutions. Responsible for customer relationships, sales objectives, and implementation of innovations.
About the role
- Account Manager supporting Commercial Underwriting in sales acquisition and operations for an insurance company. Handling high volumes of transactions and serving as a point of contact for agents.
Responsibilities
- Supports Commercial Underwriting in the sales acquisition process.
- Provides operations support for new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business.
- Serves as the point of contact for agents in handling inquiries and requests.
- Communicates with customers to request needed information and resolves problems.
- Responsible for handling high volumes of transactions.
- Effectively balances quality, and timeliness while working alongside the Underwriter to Manage a Book of Business.
- Multi-tasks, prioritizes and manages daily work activities.
- Organizes work based on AM/UW Huddles, recognition of Top Agents, and territorial differences.
Requirements
- Prior Commercial Market Insurance Industry experience as an Account Manager at an insurance carrier/agency required
- Knowledge of Workers Compensation, Auto, General Liability, Property required
- Functional knowledge of Commercial Lines rating experience
- Strong Customer Service and Relationship Building skills
- Effective Communication Skills / Written and Verbal
- Good automation skills and strong technical ability
- Professional Demeanor
- Proficiency in Microsoft Word, Excel, and Power Point Software
- Works Autonomously
- Ability to shift work efforts quickly and make decisions in a fast paced environment
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Paid time off
- Professional development opportunities
- Short-term or annual bonuses
- Long-term incentives
- On-the-spot recognition
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